At Indian Raw Hair Exports, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, or place an order.
We may use your information to process enquiries and orders, prepare quotations, communicate with you, provide customer support, verify payments, maintain transaction records, prevent fraud, and comply with applicable legal or accounting requirements.
With your consent or where legally permitted, we may also use your contact details to send product updates, offers, catalogues, and other marketing communications. You may unsubscribe from promotional communications at any time.
Our website may use cookies and similar tracking technologies to remember preferences, improve website functionality, understand visitor behaviour, measure website performance, and support advertising or remarketing campaigns.
You may disable cookies through your browser settings. However, certain parts of the website may not function correctly if cookies are disabled.
We may share only the information necessary to provide our services with trusted third parties such as payment gateways, logistics partners, website hosting providers, email or WhatsApp service providers, analytics platforms, marketing tools, accountants, and professional advisers.
We may also disclose information where required by law, court order, government authority, or to protect our legal rights and prevent fraud.
We do not sell or rent your personal information to third parties.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, loss, or disclosure.
Access to personal information is limited to authorised employees, service providers, and business partners who require it for legitimate purposes. However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to complete orders, provide support, maintain business and accounting records, resolve disputes, prevent fraud, and meet legal obligations.
When information is no longer required, we may securely delete or anonymise it.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and record-keeping requirements.
You may also withdraw consent for promotional communications or request that we stop using your information for direct marketing.
To submit a privacy request, contact us using the details provided below.
Our website may contain links to third-party websites, payment platforms, courier websites, or social media pages. Indian Raw Hair Exports is not responsible for the privacy practices, security, or content of those external websites.
You should review their respective privacy policies before providing personal information.
As we serve customers outside India, personal information may be processed by service providers located in India or other countries involved in payment processing, communication, order fulfilment, and website operations.
By using our services and providing your information, you acknowledge that such processing may occur where necessary to complete your order or enquiry.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.
For any questions about these Terms & Conditions, email us at sales@indianrawhairexports.com
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